12/9/2020 Update
OKLAHOMA CITY SERVICE AREA
From December 10 – 22, the Transit Center hours will be limited to 7 am – 4 pm Monday through Friday. Bus schedules will remain the same. Passes can always be purchased online or through the TokenTransit app. Download the app here: https://tokentransit.com/app
9/18/2020 Update
NORMAN SERVICE AREA
8/18/2020 Update
Since March, EMBARK has implemented several measures to encourage safety and help prevent the spread of COVID-19 in its service area. We all must work together to limit the spread of COVID-19. EMBARK continues to uphold the safety of our passengers and employees as one of our highest values. That is why EMBARK continues to adjust our response as new information and guidance are made available from local and national health officials. The following updates will be effective Sunday, August 23.
OKLAHOMA CITY SERVICE AREA
Fares will be enforced and required to ride on all buses in Oklahoma City, including Route 024, Paratransit, and OKC Streetcar. While cash will be accepted again on buses, customers are encouraged to purchase fares in advance using Token Transit, our mobile fare app, or at the Transit Center. Always have a mask on and fare ready before boarding.
Front-door boarding is reinstated on 1600 and 1700 series to allow for fare payment.
NORMAN SERVICE AREA
Rear-door boarding is required on all buses in Norman.
EMBARK Norman continues to operate fare-free.
General Service Updates
EMBARK requires masks for all operators and customers and social distancing while riding buses, streetcars, or ferry.
Limited capacity numbers remain for OKC & Norman buses and OKC Streetcars and include the below limits:
Operator shield installations are underway on all OKC & Norman Fixed Route EMBARK buses. While this will limit operator and customer interactions, customers are expected to have masks on when boarding, have fares ready before boarding to limit time at the farebox, and plan extra time in their trip for possible delays.
7/21/2020 Update
Masks are Required
Other Temporary Service Rules
Transit Center Closed on Weekends Until Further Notice
05/20/20 Update
A state of emergency has been declared due to the community spread of COVID-19in the metro area. As a result, compliance with the following service rules is required while using EMBARK transit services.
Transit Center Closed on Weekends Until Further Notice
OKC & Norman Bus Service Returns To Regular Schedule Starting Sunday, June 7, 2020
03/30/2020 Update
Temporary Service Schedule
OKLAHOMA CITY SERVICE AREA (bold are weekday only routes)
Weekday Service: 6:30 a.m. to 6:30 p.m.
Weekends: 6:30 a.m. to 6:30 p.m.
- Service on Route 050 (Downtown Circulator) will be suspended
- Weeknight Service will be suspended
- No changes to EMBARK Plus Services (vehicles are limited to 1 customer per trip)
NORMAN SERVICE AREA
Weekday service: 7 a.m. to 7 p.m.
Out of concern for safety, buses have self-imposed capacity limits with no more than 10-12 people per vehicle. Passengers are required to maintain at least 3-feet between themselves and others.
EMBARK Plus continues to have the capacity to serve demand, which has dramatically declined from early March. Already, only one passenger is permitted in the vehicle at a time.
03/27/2020 Update
Temporary Service Rules
No more than 10 people in the Transit Center at any given time. The Transit Center is open for pass purchases, customer service assistance, and restrooms only. No interior seating is available. No vending machine access.
03/19/2020 Update
Temporary Service Rules
Bus (OKC)
GIVE EACH OTHER SPACE [updated]
PAYING FARES
WHEN RIDING [updated]
REQUESTING ASSISTANCE
Streetcar
GIVE EACH OTHER SPACE [updated]
PAYING FARES
WHEN RIDING [updated]
UPDATED SERVICE HOURS [new]
Bus (Norman)
GIVE EACH OTHER SPACE [updated]
WHEN RIDING [updated]
REQUESTING ASSISTANCE
03/16/2020 Update
Temporary Service Rules in Effect
A state of emergency has been declared due to the discovery of possible COVID-19 community spread in the metro area. As a result, compliance with the following service rules is required while using EMBARK transit services.
For Buses & Streetcars:
GIVE EACH OTHER SPACE
Maintain at least 3-feet between yourself and the next person at all times.
Note:
- Transit vehicles are limited to the number of passengers that can maintain a 3-foot distance from others. Capacity will vary by vehicle.
- Vehicles already at capacity may not stop until an onboard stop is requested.
For Buses:
For Streetcars
03/11/2020 Update
With Coronavirus (COVID-19) confirmed in Oklahoma, we understand there may be anxiety around the use of public services, including transit and parking facilities. EMBARK takes public health and safety very seriously. Many do not realize that we do our part to protect public health routinely throughout the year by disinfecting transit vehicles regularly by wiping down touchpoints and hard surfaces and spraying seats and floors.
What We’re Doing
How You Can Help
Most importantly, providing safe transit is a shared responsibility. We encourage all to practice good hygiene. However, as a reminder, the CDC always recommends everyday actions to help prevent the spread of respiratory diseases, including:
Avoid close contact with people who are sick.
Avoid touching your eyes, nose, and mouth.
Stay home when you are sick.
Cover your cough or sneeze with a tissue, then throw the tissue in the trash, and then wash your hands.
It is important to keep in mind that touchable surfaces should never be considered sanitized. That’s because vehicles and surfaces are only clean until someone touches it or coughs/sneezes nearby. If we’re to prevent the spread of coronavirus locally, we need your help.
For more resources about staying healthy and information about COVID-19, check out:
Public health emergencies, such as the outbreak of coronavirus disease 2019 (COVID-19), are stressful times for people and communities. Fear and anxiety about a disease can lead to social stigma (1) toward people, places, or things. For example, stigma and discrimination can occur when people associate a disease, such as COVID-19, with a population or nationality, even though not everyone in that population or from that region is specifically at risk for the disease. Stigma can also occur after a person has been released from COVID-19 quarantine even though they are not considered a risk for spreading the virus to others.
Oklahoma City-County Health Department
Oklahoma State Department of Health
CDC - Learn more about the 2019 Coronavirus Disease
As of end of day, January 13:
Total EMBARK Employee Cases: 33
Active Cases: 6
Recovered: 27
Total Streetcar Employee Cases: 8
Active Cases: 0
Recovered: 8
Total Parking Employee Cases: 2
Active Cases: 0
Recovered: 2
Total HMS Employee Cases: 2
Active Cases: 0
Recovered: 2
Email Updates